Your privacy

This Privacy Notice (together with our Terms and Conditions) tells you what we do with information we collect about you. It is relevant to anyone who visits our website, especially to people who sign up to receive information from us and therefore provide us with personal information (such as name, email address and name of your organisation).

We refer to these individuals as ‘you’ in this notice. We refer to Timewise as ‘we’.

The notice does not extend to any other websites that you might visit by clicking links found on the Timewise website or in emails that we may send you.

IF YOU DO NOT AGREE TO OUR USE OF YOUR INFORMATION IN THE MANNER OUTLINED IN THIS NOTICE, PLEASE DO NOT SUBMIT INFORMATION TO US.

Who we are
Timewise is a social business specialising in flexible working. We offer consultancy services, conduct research, and run campaigns and other initiatives that improve opportunities for flexible workers in the UK.

Our full name is Timewise Solutions and we are a limited company registered in England and Wales (company number: 08795991; registered office: Three Tuns House, 109 Borough High Street, London SE1 1NL).

We are part a group of companies and you may also come across us as the brand names Timewise Jobs, Timewise Resources and the Timewise Foundation.

2. What information do we collect about you?
You will usually be aware of the information that we collect about you because you provide it to us directly when you contact us or fill in a form on our website.

However, this might not be the case where we use cookies to collect information from your computer or portable electronic device, about how you use the website (for example which website pages you visit). Please see our cookie policy for more information about this.

3. How and why we may use the information we collect about you
We use the information we hold about you in the following ways:

  • To provide and administer our services, such as providing consultancy or managing your entry to our award schemes.
  • To give you news and information about our events, products and services and about flexible working generally. At the time you gave us your personal information, you indicated your wish to receive such news and information from us. You can opt out at any time by clicking the unsubscribe link at the foot of any email, or by contacting datacontroller@timewise.co.uk
  • To meet obligations arising from any contractual agreements made between you and us.
  • To respond to enquiries or requests for information, or to follow-up on such requests at a later date.
  • To ensure that content on our website is presented in the most effective way for you and for your computer.
  • To allow you to participate in interactive features of our website.
  • To analyse and improve the effectiveness of our services.
  • To do anything required of us by law.

4. Who we share your information with and why we do this
We may share information you have provided to us for the purposes mentioned in section 3 above. In particular, we share your information with organisations which collect, process, and store your information on our behalf, or which we use to manage our email communications to you. Your information is held on secure servers.

We may share analysis of our services with third parties, provided that the analysis cannot be used to identify you individually.

We will not sell, rent, loan or give your personal information to any other third party without your prior permission, except in order to comply with a legal obligation; or in order to enforce or apply our Terms and Conditions; or to protect our rights or those of other third parties against error, negligence, breach of contract, theft, fraud and other illegal or harmful activity; or to comply with our audit and security requirements; or to audit compliance with corporate policies, procedures, legal and contractual obligations.

We may transfer the personal information we collect about you to companies based in the EU and also in the USA, in order to perform our contract with you. Throughout the EU, companies are bound by the same General Data Protection Regulations as the UK, however this is not the case with the USA. We will try to ensure that any USA companies we deal with treat personal information with the same degree of protection, either by agreeing to standard clauses provided by the EU or by signing up to protection agreements in their own country. However, you should be aware that the US government may have the power to overrule any such agreement.

5. How do we keep your information secure?
We take security seriously and we take all reasonable precautions to keep your personal information secure. Once we have received your information, we will use strict procedures and security features in order to prevent unauthorised access.

Unfortunately, the transmission of information via the internet is not completely secure. Therefore, although we will do our best to protect your personal data, we cannot guarantee that your data transmitted to our site, or information stored on our servers, will be free from unauthorised access by third parties or completely secure. Accordingly, any transmission is at your own risk.

WHILE WE HAVE UNDERTAKEN ALL REASONABLE EFFORTS TO PROTECT YOUR INFORMATION, WE CANNOT AND DO NOT WARRANT THAT NO LOSS, MISUSE, ALTERATION OR THE LIKE WILL OCCUR WHEN YOU ARE USING THE WEBSITE NOR CAN WE ACCEPT ANY RESPONSIBILITY OR LIABILITY IN CASE OF ANY SUCH LOSS, MISUSE, ALTERATION OR THE LIKE.

6. Cookies
To make our website work properly, we sometimes use cookies. For more information, please read our Cookie Policy.

7. How long may we keep your personal information?
We are only allowed to keep your personal information if we need it for one of the reasons listed in section 3 above. As a general rule we will keep it for 6 years from the end of your relationship with us, as it is possible that we may need the information for regulatory reasons such as needing to prove our processes in the light of claims resulting from a dispute over service delivery.

We will also retain data in an anonymised form, for statistical and analytical purposes.

8. When can you ask us to stop using your information?
You can ask us to stop sending you emails with information about our events, products and services at any time, by clicking the unsubscribe link at the foot of our emails. Alternatively, to ask us to stop using your information, you can write to datacontroller@timewise.co.uk

9. What happens if you don’t give us some of your personal information?
Where you do not provide the personal information we need to provide the service you ask us for, or to fulfil a legal requirement, we will not be able to provide the service. We will tell you why we need the information when we ask you for it.

10. How to contact us about this privacy notice
We have a nominated data controller, who you can contact at datacontroller@timewise.co.uk if you wish to:

  • Update wrong or incomplete information.
  • Tell us you no longer agree to us using your information, and wish us to stop.
  • Ask us to stop sending you information about our events, products and services and news about flexible working issues generally.
  • Delete your information (the ‘right to be forgotten’).
  • Ask us to give you access to your data.
  • Ask us about your right to portability.
  • Make a complaint relating to our use of your information.

11. Changes to our privacy notice
Any changes we may make to our privacy notice in the future will be posted on this page. To ensure that we meet the highest standards in protecting your privacy, we will update this notice if and when it is necessary.